Giana Service Etiquette

The safety of our therapists and customers is our top priority. Our services ore strictly professional , therapeutic  and non-sexual. Please treat our therapists with respect.Double bookings are for anytime from 9am- 9 pm subject to availability. We have zero -tolerance policy towards suggestive or inappropriate behaviour.

All our therapist are clean touch certified, , wear the recommended  PPE  and  carry out practices that promote health and safety .We are very cautious and practical about COVID-19 safety measures.

Cancellation Policy

This policy is designed to protect the relationship between you and  Giana therapist. We do understand that plan can change  , however  in the unlikely event that your plans change and you wish to cancel  your booking, you must notify us at least 24 hours prior to booking time in order to get a full refund. If up to 12 hours, 50% refund and less than 12 hours, no refund.

If cancellation is on our part you have the right to rebook or get a full refund.